Introduction

Welcome to www.thaitaxiservices.com (referred to as “we,” “us,” or “our”). By using our website or our vehicle and aircraft services, you agree to comply with these terms and conditions. These terms govern your access to and use of our transportation services, website, and any interactions with us.

Please read these Terms of Use carefully. By accessing or using our services, you agree to be bound by the terms and conditions described herein and all terms incorporated by reference. If you do not agree to all of these terms, do not use our services.

Vehicle and Aircraft Services

Our services include airport transfers, chauffeured vehicle rentals, private car rentals, aircraft charter, and transport solutions for events and corporate needs. We are dedicated to offering safe, comfortable, and professional services for individuals, companies, and organizations. Service availability is subject to change based on demand, and we reserve the right to make adjustments or refuse service without prior notice due to unforeseen circumstances or availability.

Eligibility and User Responsibilities

You confirm that you have the legal capacity to enter into binding agreements and must provide accurate, complete, and up-to-date information. Users are prohibited from engaging in any illegal or unethical activities while using our services.

Booking and Payment

All bookings must be confirmed through our website or customer service, with full payment required at the time of booking. Late payments may result in the cancellation of your reservation. Cancellations and refunds are subject to our cancellation policy, which may vary depending on the type of service booked.

Cancellation and Refund Policy

Cancellations must adhere to our cancellation policy. For cancellations made at least 14 days prior to the scheduled service, a 50% refund will be provided, but a cancellation fee may still apply. Refunds will be processed according to your original payment method and may take up to 30 business days to be completed.

Prohibited Conduct

Engaging in illegal or unsafe activities is strictly forbidden. This includes smoking, consuming alcohol, or using illegal substances in our vehicles. Bringing illegal items, such as weapons or drugs, into our vehicles is also prohibited. If any such behavior is observed, the service will be immediately terminated without any refund, and local authorities will be notified for further action.

Limitation of Liability

While we strive to provide reliable and safe services, we are not responsible for any loss or damage caused by unforeseen events, such as traffic delays, accidents, or vehicle issues. Our maximum liability is limited to the amount you paid for the service.

Insurance and Safety

Our vehicles are covered by comprehensive insurance, and we enforce strict safety measures. Drivers are fully licensed and trained to handle various situations, ensuring passenger safety. In the event of an accident, passengers are protected under our insurance policy.

Corporate and B2B Services

We offer tailored transportation solutions for corporate clients. Corporate clients may request invoicing, subject to prior approval. Invoices must be paid within 30 days. Failure to make timely payments may result in service suspension and additional fees.

Privacy Policy

Your personal information will be collected and used in accordance with our privacy policy. We prioritize protecting your personal data and will not disclose your information to third parties without your consent. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.

Automatic Call Recording Policy

At THAITAXISERVICES, we prioritize transparency and privacy. To ensure the highest quality of customer service, all incoming and outgoing calls to our service center may be automatically recorded for training, monitoring, and service improvement purposes.

Intellectual Property

All content on www.thaitaxiservices.com, including text, images, logos, and designs, is our intellectual property protected under applicable laws. Unauthorized use, reproduction, modification, or distribution of any content without prior permission is a violation of intellectual property rights and will be subject to legal action. Violators may face the full extent of penalties as prescribed by law to ensure the protection and security of our intellectual property.

Modification of Terms of Use

We reserve the right to update or modify these terms at any time without prior notice. Any changes will become effective immediately upon posting to our website. Your continued use of the services after such modifications constitutes your acceptance of the updated terms.

Governing Law

These terms will be governed by and construed in accordance with the laws of Thailand. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Thailand.

Contact Information

For any inquiries, please contact us at [email protected]