Privacy Policy

Effective Date: June 13, 2025

We respect your privacy. This policy outlines how we collect, use, and share your personal information when you engage with our services—through our website or other communication channels.

We're committed to transparency and follow the Personal Data Protection Act (PDPA) B.E. 2562.

1. What We Collect

We only gather what’s necessary to serve you better. Information falls into these categories:

• Information You Provide: Full name, gender, date of birth, contact info, travel details, and payment info.
• Information Collected Automatically: IP address, browser type, browsing behavior, cookies, and geolocation. We collect and retain your IP address for fraud prevention, security monitoring, and audit log purposes in accordance with the Personal Data Protection Act (PDPA) B.E. 2562.
• Communication Records: Calls, emails, and chats for quality control and staff training.

2. Why We Use Your Info

• Service Delivery
• Communication
• Payments
• Safety & Security
• Fraud Prevention & Audit Logs (including IP address logging)
• Service Improvement
• Marketing (with consent)
• Legal Compliance

3. When We Share Your Info

• Drivers and Partners (for service delivery)
• Payment Providers
• Legal Requests

4. Google Analytics & Advertising Features

We use Google Analytics 4, with Google Analytics Advertising Features (including Google Signals), to understand how visitors use our website and to improve our services and marketing.

With these features enabled:

• Google may associate your visit with your Google account (for signed-in users who have turned on Ads Personalization), enabling aggregated cross-device reporting and demographic and interest data (such as age, gender, and interests).
• First-party cookies (used by Google Analytics) and third-party cookies (used by Google) may be used together to collect this information.

We do not use this data to identify you individually.

How to opt out:

• Adjust your Google Ads personalization at adssettings.google.com
• Install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
• Manage your choices anytime via our Cookie Settings.

You may withdraw consent at any time as described in Section 7 (Your Rights).

5. How Long We Keep It

We retain your data only as long as necessary or as required by law.

6. How We Protect It

We use SSL encryption, access control, and other safeguards to protect your data.

7. Your Rights

• Access
• Correction
• Deletion
• Objection
• Withdraw Consent

8. Policy Updates

We may update this policy from time to time and will notify you of significant changes.

9. Contact Us

Email: [email protected]