Privacy Policy

Effective Date: June 13, 2025

We respect your privacy. This policy outlines how we collect, use, and share your personal information when you engage with our services—through our website or other communication channels.

We're committed to transparency and follow the Personal Data Protection Act (PDPA) B.E. 2562.

1. What We Collect

We only gather what’s necessary to serve you better. Information falls into these categories:

• Information You Provide: Full name, gender, date of birth, contact info, travel details, and payment info.
• Information Collected Automatically: IP address, browser type, browsing behavior, cookies, and geolocation. We collect and retain your IP address for fraud prevention, security monitoring, and audit log purposes in accordance with the Personal Data Protection Act (PDPA) B.E. 2562.
• Communication Records: Calls, emails, and chats for quality control and staff training.

2. Why We Use Your Info

• Service Delivery
• Communication
• Payments
• Safety & Security
• Fraud Prevention & Audit Logs (including IP address logging)
• Service Improvement
• Marketing (with consent)
• Legal Compliance

3. When We Share Your Info

• Drivers and Partners (for service delivery)
• Payment Providers
• Legal Requests

4. How Long We Keep It

We retain your data only as long as necessary or as required by law.

5. How We Protect It

We use SSL encryption, access control, and other safeguards to protect your data.

6. Your Rights

• Access
• Correction
• Deletion
• Objection
• Withdraw Consent

7. Policy Updates

We may update this policy from time to time and will notify you of significant changes.

8. Contact Us

Email: [email protected]