We have compiled the most frequently asked questions for your convenience. If you cannot find the answer you are looking for, please contact us directly.
Yes, our services are available 24 hours a day, 7 days a week to meet your travel needs anytime.
We primarily operate in Bangkok and surrounding provinces, including travel services to other provinces across Thailand. Whether it's major tourist destinations like Pattaya, Hua Hin, Chiang Mai, or other provinces, you can specify your pick-up and drop-off locations during booking or directly contact our team for special service areas.
We focus on quality, variety, and the flexibility to support social events. Our service can coordinate multiple vehicles, aircraft, and personnel simultaneously—all tailored to your needs.
Absolutely. We offer dedicated solutions for corporate clients, including service contracts, monthly billing, and full tax invoices. Please contact our customer service team for details on setting up a business account.
We’ve been serving customers since 2012 and continue to provide reliable service to this day.
Yes. Your safety is our top priority. All our vehicles are covered by mandatory insurance and first-class voluntary insurance, protecting every passenger throughout the journey as required by law.
For maximum safety and peace of mind, charter flight insurance is arranged specifically for each trip. It’s not a standard policy but one tailored to your journey—covering factors like aircraft type, flight route, and passenger count. Our team provides full, transparent coverage details, clearly outlined in the Charter Agreement for your review and confirmation before booking.
Yes. We provide premium add-on services to enhance your travel experience. This includes professional interpreters for business, hospital visits, or negotiations, as well as personal assistants to manage your schedule and assist throughout the journey. Since advance arrangements are required, please contact our team directly with your specific needs. We’ll be happy to advise and provide a custom quote.
You can easily make a booking through the following channels:
To ensure accurate and efficient service, please prepare the following details:
Yes, a deposit is required to secure your booking. The structure varies by service:
We offer a variety of secure payment options through our trusted partner, PaySolutions, to ensure maximum convenience:
Note: Terms, interest rates, and durations depend on each bank’s current offers.
Important Notes:
Our confirmation process is designed for your peace of mind. The method is tailored to each service:
For clarity, our standard payment structure is as follows:
Once these milestones are met, our team immediately begins flight preparations for your journey.
We understand that plans can change. Our cancellation policy is structured to be clear and straightforward for each service type:
Note: Stricter conditions may apply during peak holidays or for multi-day bookings, as specified in your quotation.
Cancellation terms are governed exclusively by your Charter Agreement. Because of significant non-refundable costs—such as aircraft positioning, permits, and crew logistics—we strongly recommend reviewing the agreement carefully before signing.
Arriving in Bangkok is worry-free. Our team will welcome you inside the terminal at clearly designated meeting points:
For peace of mind, you’ll receive your chauffeur’s name and contact number in advance—so you can reach them directly if needed and be assured someone is waiting for you.
No worries—our team monitors your flight status in real time. If there’s a delay, we’ll automatically adjust the pick-up time at no extra cost. You don’t need to contact us about the delay—just make sure to provide the correct flight number during booking, and we’ll handle the rest.
To help you plan better, travel time may vary depending on time of day and traffic. Here are general estimates:
Tip: Travel during rush hours (07:00–09:00 and 16:00–19:00) may take longer. Pre-booking your ride ensures a ready vehicle without waiting in line.
Yes, our pricing is all-inclusive. You can rest assured there are no hidden charges. The quoted price covers:
Absolutely. This is one of our specialties. We offer tailored services to meet all corporate needs:
We offer a wide range of vehicles to suit every travel need—from solo trips to large group transfers—ensuring maximum comfort throughout your journey.
Tip: For maximum comfort, choose a vehicle slightly larger than your actual passenger and luggage count. If you're unsure, our team is happy to help you decide.
The Meet & Greet service is a premium airport welcome experience designed for maximum comfort from the moment you land. Our ground staff greets you right at the aerobridge (aircraft gate) and assists you through every step—immigration, baggage claim, and escorting you to your waiting limousine.
This is different from a standard pick-up, where your chauffeur waits for you at the arrival hall. Meet & Greet is ideal for VIP guests, executives, or families who may need extra assistance upon arrival.
Absolutely. We offer a dedicated Fast Track service to expedite immigration procedures. Our staff will escort you to the Premium Lane—where wait times are significantly shorter—helping you save time and reduce travel fatigue.
This service is especially valuable during peak travel periods with high passenger volume.
Yes. At Suvarnabhumi Airport, we can arrange an electric buggy service to take you from the aircraft gate to the immigration area in comfort.
This service is ideal for seniors, families with young children, or anyone who prefers not to walk long distances inside the terminal.
Yes. Child safety is a top priority for us. We provide car seats suitable for various age groups. Please let us know your child’s age and request this service during booking so we can prepare and install the appropriate seat in advance.
Note: A small additional fee may apply for this service.
Think of it as having your own private car with a professional driver at your service for a set duration. Here's the key difference:
To help you plan your budget with confidence, our pricing is transparent and comes in flexible packages:
All packages include:
Everything is clear—no hidden fees. Here's how it works:
Tip: If your journey requires extra-long distances, let us know in advance—we'll offer you the best all-inclusive rate.
Our service is flexible and suited to any plan you have. Here are some popular ways customers use it:
There are no additional charges for the chauffeur’s overnight stay. We've got it covered—so you can focus on your journey without extra concerns.
We offer a wide range of vehicle models to suit every travel need, from business trips to group tours. Here's a breakdown of each category and its highlights:
Pro Tip: Not sure which vehicle fits best? Just let our team know your number of passengers, luggage size, and trip type—we’ll recommend the ideal option for you.
Aircraft Charter is the private rental of an entire aircraft, tailored to your specific purpose and schedule—like having your own personal airline. We offer two main types of charter services:
Air Freight Charter is ideal when time is critical or when cargo requires special handling. Common use cases include:
Not at all. We’ve simplified the experience into just four clear steps:
For full transparency, our quoted price typically covers the essential costs of your flight:
Note: Charges not typically included are some airport taxes, special meal or drink requests, in-flight Wi-Fi (if available), and specialized ground services like de-icing during winter operations.
You’ll enjoy a completely different experience. Instead of the busy public terminal, you’ll use a Private Jet Terminal (FBO)—quiet, exclusive, and efficient.
Imagine arriving at the airport just 20 minutes before departure. Your baggage is taken care of by the staff, you relax in a private lounge, breeze through expedited security, and walk directly to your jet—no lines, no stress, no crowds.
Every detail can be tailored to your preferences for a truly unique journey:
We offer a full range of private jets to suit any mission. The right choice depends on your route, number of passengers, and budget. Here's a quick guide:
Pro Tip: Just share your travel plan with us, and our aviation experts will recommend the most suitable and cost-effective jet for your journey.
Absolutely. We specialize in fully customized travel solutions—whether it’s coordinating ground transportation with private jet flights, planning trips for large organizations, or managing multi-destination itineraries with special requirements.
Our expert team is here to consult, design, and execute a seamless travel plan that fits your exact needs.
We understand that every trip is unique. Instead of giving you a one-size-fits-all quote, we focus on providing multi-option quotations.
You’ll receive a detailed quote comparing various options—such as vehicle types or service levels—so you can confidently choose the most cost-effective and suitable travel plan for your exact needs.
Absolutely. We’re committed to delivering the best-value offers to our clients. These may include seasonal promotions, early booking discounts, or tailored packages for corporate and repeat customers.
We recommend contacting our team directly to learn about current offers available for your desired travel dates.
Yes. We confidently offer competitive pricing in the premium service sector. Our strong partner network and efficient operations allow us to deliver top-quality service at reasonable rates.
We believe in building long-term client relationships through excellent service, transparent pricing, and fair value.
Because we’re more than just a limousine or private jet provider—we deliver comprehensive, reliable travel solutions. Corporate and government clients trust us for several key reasons:
Yes. Thanks to our extensive global partner network, we can arrange charter flights to destinations worldwide.
One key advantage is access to thousands of smaller airports that commercial airlines can’t reach—bringing you or your cargo closer to the true final destination.
Note: Airport access depends on local regulations and aircraft size requirements specific to the route.
Our service is a comprehensive personal protection solution focused on minimizing risk and ensuring maximum safety throughout your journey. It’s ideal for:
Our team is the backbone of our security service. We select personnel through a rigorous process—most are former members of elite police or military units with extensive experience. Each has completed specialized training in areas such as:
With this background, you can expect professional, disciplined, and highly alert protection every step of the way.
We follow a thoughtful and structured process to ensure your safety plan is precisely tailored to your needs:
Our security and chauffeured car services are designed to work together seamlessly. Chauffeurs and protection agents coordinate closely to ensure your safety and comfort at every step.
This includes secure route planning, vehicle inspections, and constant communication between the driver and protection team—ensuring you arrive safely, efficiently, and right on schedule. It’s a complete travel solution combining convenience with peace of mind.
We take it extremely seriously. Many of our clients require the highest level of privacy, and our protection officers are thoroughly trained in confidentiality and discretion.
They perform their duties professionally without intruding on your personal space—yet remain fully alert and ready to act when needed. You can carry out your mission or relax with confidence, knowing our team is quietly safeguarding you every step of the way.
