Feedback Policy
We value all forms of user feedback as an essential component in improving our services and ensuring content reliability. This policy outlines how we collect, review, and respond to actionable feedback from the public.
1. How to Provide Feedback
Users are welcome to submit feedback via the following channels:
Contact Form available on our Contact Us page
Direct email to our designated feedback mailbox (available on request)
Social media inboxes on our official channels
We encourage feedback that is specific, constructive, and based on direct experience or factual observation.
2. Types of Feedback We Accept
We openly welcome:
Suggestions for improving our content, language, or usability
Reports of factual errors, inconsistencies, or outdated information
Concerns related to user safety, accessibility, or service delivery
Ethical concerns about published materials or sponsored content
3. Evaluation & Review Process
All feedback is screened by our content or service team within 3–5 business days
Factual or safety-related issues are prioritized and may be escalated to senior editors or compliance officers
Anonymous feedback will be reviewed with discretion, but we encourage contact information for appropriate follow-up
4. Response Timeline & Policy
For feedback requiring clarification, correction, or a direct response, we aim to reply within 7 business days
If feedback leads to significant changes (e.g. article revision), an update note or disclaimer will be published on the affected page
Not all feedback will result in a content change, but all will be acknowledged and reviewed internally
5. Feedback Ethics & Conduct
Abusive, defamatory, or spam content will be disregarded without reply
We do not tolerate threats or harassment in any form, and such actions may be reported to relevant authorities
Constructive criticism, even if negative, is always welcome when delivered respectfully
Need to Submit Feedback?
Please use our Contact Us page and clearly mention “Feedback” in the subject line for faster processing.
