Quick answer For a Bangkok airport pick-up at Suvarnabhumi, our representative meets you on Floor 2 at Gate 3 of the Arrival Hall, after customs, holding a sign with your name. Then they walk you to the car. We track your flight, so if you land early or late, the pickup moves with it at no extra charge.
Key facts
- Meeting point: Floor 2, Gate 3, Arrival Hall, after immigration and customs
- A representative (not the driver) holds a sign with one name
- Flight tracked; early or late landing at no extra charge
- Meet & Greet is free with every airport transfer
- Fixed price per vehicle, from 800 THB to central Bangkok
Source: THAITAXISERVICES airport service rules and rate sheet, November 2026; Suvarnabhumi Airport transport guide
Before you fly
Send us your flight number when you book. If you don’t have it yet, that’s fine: you can send it later by LINE, WhatsApp or e-mail. Also, please book at least 24 hours ahead. We pick up at Suvarnabhumi 24 hours a day, every day.
Step by step after you land
- Immigration and baggage. Go through immigration, collect your bags, then pass customs.
- Walk out to the Arrival Hall on Floor 2. This is the floor where you come out. You don’t need to go down to Floor 1.
- Go to Gate 3. Our representative waits there with a sign showing one name, usually the lead guest’s.
- Walk to the car together. The representative takes you to your car and driver, and the bags go in the back.
- Ride in comfort. Every car carries drinking water and cold towels, on every trip.
Gate 3 on Floor 2, not the taxi queue
Many arrival guides send people down to Floor 1. That is where the public taxi queue (Gates 4 to 7) and the Grab pick-up point (Gate 4) are. However, our meeting point is upstairs, on Floor 2 at Gate 3, right where you walk out. So you don’t need to look for a taxi counter or an app pick-up lane.
If your flight is early or late
We track your flight. So if it lands early or late, the pickup moves to the real landing time, at no extra charge. Our staff confirm the waiting time with you when you book.
Faster through the airport (optional)
| Add-on | What it is | Price |
|---|---|---|
| Meet & Greet | A greeter at Gate 3 | Free |
| Priority Lane | A staff member escorts you through immigration and customs. Book at least 72 hours ahead. It is an escort, not a guarantee of the result | 1,600 THB per person |
| Arrival Buggy | An electric cart from your gate to immigration. Not at SAT-1, gates D4 or D6, or bus gates | 2,500 THB per trip |
Bangkok airport pick-up prices
Every Suvarnabhumi airport transfer is a fixed price per vehicle per trip. There is no meter and no night surcharge. In fact, the price includes the driver, fuel, tolls and airport parking. For example, to central Bangkok (Sukhumvit, Silom, Sathorn, Siam, Pratunam, Ratchada or Bang Na):
| Vehicle | Price per trip |
|---|---|
| BEV Sedan | 800 THB |
| Toyota Camry | 1,200 THB |
| Toyota HiAce Commuter | 1,500 THB |
| Toyota Alphard | 3,500 THB |
Prices exclude 7% VAT. You get the exact price in your quotation.
Frequently asked questions
Where do I meet my driver at Suvarnabhumi?
On Floor 2, at Gate 3 of the Arrival Hall, after customs. Our representative meets you there and walks you to the driver.
Is the meeting point Gate 3 or Gate 4?
Gate 3 on Floor 2. Gate 4 on Floor 1 is the public taxi and Grab area.
What if my flight is delayed?
We track your flight, so the pickup moves to the real landing time at no extra charge.
Is Meet & Greet extra?
No. Meet & Greet is free with every airport transfer.
Do you also pick up at Don Mueang?
Yes. We pick up at Suvarnabhumi and Don Mueang, 24 hours a day.